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Frequently Asked Questions
How long does delivery take?
How long does delivery take?
Orders are prepared within 1 to 2 business days and usually arrive within the delivery window shown at checkout.
How much is shipping?
How much is shipping?
Shipping is free on orders of $50 or more. Below that it is a flat $4.95. The exact cost is always shown at checkout before you pay.
Where do you ship to?
Where do you ship to?
We ship to the destinations listed at checkout. Enter your address there to see the exact options and cost for you.
How do I track my order?
How do I track my order?
You get a tracking link by email as soon as your parcel leaves our warehouse.
What is your return policy?
What is your return policy?
You have 30 days from delivery to return an item in its original condition for a refund.
How do I start a return?
How do I start a return?
Reply to your order confirmation email and our team will send you return instructions the same working day.
What payment methods do you accept?
What payment methods do you accept?
All major cards and the express wallet options shown at checkout. Every payment is encrypted.
How do I get in touch?
How do I get in touch?
Use the contact page or reply to any order email and a real person will get back to you.